Refund Policy

At WaysPro Tech, we are committed to delivering high-quality digital solutions with complete transparency. As our services involve custom design, development, and digital marketing, every project is tailored specifically for each client.

Please read our refund policy carefully before purchasing any of our services.

1. General Policy

Our services include, but are not limited to:

• Website Design & Development
• E-Commerce Development
• Search Engine Optimization (SEO)
• Social Media Management
• Digital Marketing
• Branding & Graphic Design
• Content Writing
• Custom Digital Solutions

Because these services are customized and require significant time and resources, refunds are subject to the terms below.

2. Before Work Begins

A client may request a full refund if:

• No work has started on the project.
• No design concepts, development work, or strategy has been initiated.
• No third-party costs have been incurred on behalf of the client (such as domains, hosting, software licenses, premium plugins, or APIs).

3. After Work Has Started

Once work has commenced, refunds will generally not be available.

However, if a project is cancelled after work has started, WaysPro Tech may, at its sole discretion, issue a partial refund based on:

• The percentage of work completed.
• Time already invested.
• Resources used.
• Third-party expenses incurred.

4. Non-Refundable Items

The following are non-refundable once purchased or delivered:

• Domain names
• Web hosting
• SSL certificates
• Premium themes
• Premium plugins
• Software licenses
• API subscriptions
• Third-party services
• Completed design work
• Completed development work
• SEO work already performed
• Paid advertising spend
• Content writing already delivered

5. Revision Policy

Client satisfaction is important to us.

Every project includes revisions as agreed in the project proposal or quotation.

If you are not satisfied with the initial work, we encourage you to request revisions before requesting cancellation.

6. Client Delays

If the client fails to provide required content, approvals, or feedback for more than 30 consecutive days, the project may be placed on hold.

Payments already made remain non-refundable for work completed up to that point.

7. Project Abandonment

Projects inactive for more than 90 days without communication may be considered abandoned.

Any future continuation may require a new quotation.

8. Duplicate Payments

If you are accidentally charged more than once for the same invoice due to a payment processing error, we will issue a full refund for the duplicate payment.

9. Refund Processing

Approved refunds are normally processed within 5–10 business days to the original payment method.

Processing times may vary depending on your bank or payment provider.

10. Contact Us

For refund requests, please contact us with:

• Your name
• Invoice number
• Project name
• Reason for the request

Each request is reviewed individually and fairly.

Cancellation Policy

Effective Date: July 21, 2026

This Cancellation Policy explains how projects and ongoing services may be cancelled at WaysPro Tech.

1. Project Cancellation

Clients may request cancellation at any stage of a project.

If work has not started, eligible payments may be refunded in accordance with our Refund Policy.

If work has already begun, cancellation does not automatically qualify for a refund.

2. Monthly Services

For recurring services such as:

• SEO
• Website Maintenance
• Social Media Management
• Digital Marketing

Clients may cancel by providing written notice before the next billing cycle.

Services will continue until the end of the paid billing period.

No partial refunds are provided for unused time within an active billing period.

3. Cancellation by WaysPro Tech

We reserve the right to suspend or cancel a project if:

• The client provides false or misleading information.
• Payments remain overdue.
• The client engages in abusive or threatening behavior.
• The requested work violates applicable laws or infringes the rights of others.
• The requested project involves illegal, fraudulent, deceptive, or prohibited content.

If cancellation occurs due to client breach of agreement, refunds will not be provided.

If WaysPro Tech is unable to complete a project for reasons within our control before substantial work has begun, we may issue a full or partial refund depending on the circumstances.

4. Ownership of Work

All designs, source files, code, graphics, and other deliverables remain the property of WaysPro Tech until full payment has been received.

Upon full payment, ownership of the completed deliverables is transferred to the client, except for any third-party licensed materials, which remain subject to their respective license terms.

5. Third-Party Services

WaysPro Tech is not responsible for interruptions, pricing changes, policy updates, or service limitations imposed by third-party providers, including hosting companies, payment processors, domain registrars, advertising platforms, or software vendors.

6. Changes to This Policy

We may update this policy periodically to reflect changes in our services or legal requirements. The latest version will always be available on our website.